Terms and Conditions for Telehealth Services

These Terms and Conditions (the “Agreement”) constitute a legal agreement between you (“you” or “user”) and Chalice Pharmaceuticals (the “Company”), a parent company of Chalice Health,  regarding your use of our telehealth services (the “Services”). By using the Services, you agree to be bound by this Agreement, and any future amendments and additions to this Agreement as published from time to time on Chalice Pharmaceuticals website.

Description of Services

  1. Chalice Pharmaceuticals provides telehealth services that enable you to receive medical advice and consultation from licensed healthcare providers via video conferencing and other digital communications technologies. Chalice Pharmaceuticals may also provide additional services such as appointment scheduling, payment processing, and medication management.


  1. You must be at least 18 years old and have the legal capacity to enter into a binding agreement in order to use the Services. By using the Services, you represent and warrant that you are eligible to enter into this Agreement and that you will comply with all applicable laws and regulations.

User Accounts

  1. In order to access certain features of the Services, you may need to create an account with Chalice Pharmaceuticals. You agree to provide accurate and complete information when creating your account, and to update your account information as necessary. You are responsible for maintaining the confidentiality of your account login credentials, and for all activities that occur under your account. You agree to notify Chalice Pharmaceuticals immediately if you suspect any unauthorized use of your account.

User Responsibilities

  1. You are solely responsible for your use of the Services and for complying with all applicable laws and regulations. You agree not to use the Services for any illegal or unauthorized purpose, or to transmit any material that is unlawful, defamatory, infringing, or otherwise objectionable. You also agree to cooperate with Chalice Pharmaceuticals in the event of any investigation or legal action arising from your use of the Services.

Disclaimer of Warranties

  1. The Services are provided “as is” and without warranty of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Chalice Pharmaceuticals does not guarantee that the Services will be error-free, uninterrupted, or secure, or that any advice or information provided through the Services will be accurate, complete, or reliable. You use the Services at your own risk.

Limitation of Liability

  1. In no event shall Chalice Pharmaceuticals be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Services, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses. This limitation of liability applies even if Chalice Pharmaceuticals has been advised of the possibility of such damages.


  1. You agree to indemnify, defend, and hold harmless Chalice Pharmaceuticals, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of the Services or your violation of this Agreement.

Governing Law and Dispute Resolution

  1. This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Chalice Pharmaceuticals is located. Any dispute arising out of or in connection with this Agreement shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.


  1. Chalice Pharmaceuticals may terminate this Agreement at any time and for any reason by providing notice to you. Upon termination, you shall immediately cease all use of the Services.

Last updated 03/30/2023.